Our processing time (the time it takes to create, package, and ship out your order) is 2-3 business days, for in-stock items. Pre-order items will be shipped as indicated within the listing.
All shipping is done through USPS. The average shipping time is 3-7 business days for standard shipping depending on your location. This only includes Monday-Friday and excludes holidays.
All orders will include a tracking number that is sent via your shipping confirmation email, which is sent when the item leaves our facility.
We are not responsible for any delays that USPS may encounter and the only information available to us is the same information displayed for you through your tracking number. Please be aware that packages may be delayed due to holidays, weather events, or additional reasons outside of our control.
Prompt and accurate shipping is dependent on receiving the correct address at checkout. We are not responsible for incorrect addresses. If your item has been returned to sender due to an incorrect address, we can only reship the item to the correct address if an additional shipping label is purchased. We do not get refunded on shipping labels purchased and sent to incorrect addresses, so an additional label has to be purchased for the item to be resent.
Returns and Exchange Policy
All sales are final. No returns, exchanges, or cancellations are accepted.
We are unable to accommodate style changes, cancellations, or exchanges, as well as any name, shipping, or billing changes after an order has been placed. We do not have the ability to combine or split orders, add discount codes, or contact shipping companies to correct shipping addresses post the checkout process.
Products typically ship within 2-3 business days (Monday-Friday, excluding holidays).
As soon as your shipment is in the hands of the shipping carrier, we are no longer in control. The carrier does not provide us with different information than they provide you with the tracking number.
If you have received a damaged/defective item from an order placed in our online shop, please contact us upon receipt with your name, order number, nature of the issue, and attach a photo to your email. If a replacement is not chosen, we can provide a return shipping label to return the damaged product. We can not process a return for damages if the product has been written in or used. A refund will be issued within 7 business days of receiving the returned item. The refund amount will be for the product item total, excluding shipping costs.